Privacy Policy

Introduction

Welcome to Martine Robertson's website. We value your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal information when you visit our website, interact with us, and use our services.

Who We Are

Martine Robertson’s website address is: https://www.martinerobertson.com.au. This site is dedicated to providing information and resources related to holistic health and wellness.

Information

We Collect When you visit our website or interact with us, we may collect the following types of information:

Personal Data: This includes your name, email address, and any other information you provide when leaving a comment or filling out a form.
Technical Data: We collect your IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Financial Information: Such as billing and payment details.
Transaction Data: Details about purchases and services you have engaged with us.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We collect this information when you:

Make an enquiry or purchase our products or services.
Subscribe to our newsletter or marketing communications.
Participate in surveys or provide feedback.

How We Use Your Data

We use your personal data for the following purposes:

To process and fulfil orders for products and services.
To communicate with you, including responding to inquiries, providing customer support, and sending transactional information.
To manage and operate our website: Ensuring our website is functioning correctly and providing you with relevant information.
To manage comments and feedback: When you leave comments on our site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
To provide customer support: Responding to your inquiries and resolving any issues you may have.
To send marketing and promotional materials, where you have consented to receive such communications.
To improve our products and services, including through analytics and research.

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

Service Providers: To facilitate services like payment processing, shipping, and IT services.
Legal Requirements: To comply with applicable laws, regulations, legal processes, or government requests.

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device. We use cookies to:

Remember your login information.
Collect analytical data to improve our website.
Store your preferences and settings.

Data Security

We have implemented appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

You can set your browser to refuse all or some browser

Embedded Content from Third-Party Sites

Our website may include embedded content (e.g., videos, images, articles) from third-party websites such as YouTube, Vimeo, or social media platforms. Embedded content from these websites behaves in the same way as if you have visited the third-party site directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that third-party website.

We do not have control over the data collected by third-party websites through embedded content. Therefore, we encourage you to review the privacy policies of these third-party websites to understand how they handle your information.

Your Rights

You have the right to:

Access and request a copy of the personal information we hold about you.
Request correction of any inaccurate or incomplete personal information.
Request erasure of your personal information under certain circumstances.
Object to the processing of your personal information for direct marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at m@martinerobertson.com.au website.

Last Updated: 28th June 2024

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